Return Policy Page

Welcome to Bedghor! Your satisfaction is our top priority. If you are not completely satisfied with your purchase, we're here to help. Please read our return policy carefully to ensure a smooth return process.

1. Return Eligibility

• Timeframe: You have 30 calendar days to return an item from the date you received it.
• Condition: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Receipt or Proof of Purchase: A receipt or proof of purchase is required for all returns.

2. Non-Returnable Items

Certain items cannot be returned, including:

• Gift cards
• Downloadable software products
• Some health and personal care items

3. Return Process

To initiate a return, please follow these steps:

1. Contact Us: Email our customer service team at customer.service@bedghor.com with your order number, the item you wish to return, and the reason for the return.
2. Receive Authorization: Once your return is approved, you will receive a Return Merchandise Authorization (RMA) number and instructions on how to send your item back to us.
3. Ship Your Return: Please include your RMA number inside the package and send the item to the address provided in the return instructions. You are responsible for the shipping costs associated with returning the item.

4. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

• Approval: If your return is approved, we will initiate a refund to your original method of payment.
• Processing Time: You will receive the credit within a certain number of days, depending on your card issuer's policies.

5. Exchanges

If you need to exchange an item for a different size, color, or another product, please follow the return process and place a new order for the desired item.

6. Shipping Costs

• Responsibility: You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
• Damaged or Incorrect Items: If you received a damaged or incorrect item, please contact us immediately, and we will cover the return shipping costs and send a replacement at no additional cost.

7. Contact Us

If you have any questions about our Return Policy, please contact us:

• Email: customer.service@bedghor.com
• Phone: 123 456 789